Returns - Paws&Co

At Paws&Co, we like to make our customers experience nice and simple, a but like our returns policy.

Please express any issues, by emailing us from our Contact Page anytime!


We are willing to accept any returns within 14 days of delivery, provided that the product is unopened and in the orignal packaging. For these purchases we are happy to offer exchange or store credit.

If your order is faulty or not as pictured on the website, we are happy to give store credit equal to the value of the product. Any returns after 14 days are not guaranteed store credit and may incure extra costs.

The customer is responsible for the cost of an item's return, unless there was an error on our behalf. Due to the nature of couriers, it may cost more to send an item back to us than us shipping it out to you.

Before returning items talk to our team, as we can offer discounts and future offers rather then spening money sending parcels back to our warehouse.